General Statement of Principles
LearnZone Media has created this privacy statement in order to demonstrate our firm commitment to privacy.
As described in detail below, any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Who We Are and What This Policy Covers
We are LearnZone Media business partnership. We are the organisation which owns www.learnzonemedia.co.uk and all of its associated websites on different domains.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
Personal Information Collected - Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us via the contact form found on our website with your request. We do not store any type of credit card information.
Payments for our services are handled by Stripe and PayPal who act on our behalf as online payment processors. As such, no payment details are handled by us and we will only receive basic information about our customers (such as name, email address and user name).
To further understand how Stripe and PayPal handle your data please follow the links bellow:
We use Teachable as the platform on which to deliver our online courses. This is because Teachable is an online course creation platform designed to deliver the best user experience possible as seamlessly as possible.
To further understand how Teachable handle your data please follow the links bellow:
Online Class Email Lists
When you register for an online class you are automatically added to that classes email list to receive communications from the instructor relating the class. You may opt out of receiving messages from us. Just follow the instructions in those messages. If you opt out, we may still send you other messages, like those about your account and legal notices.
Information Correction or Removal
If you wish to correct, update or remove any information
about you that may be in our records, please send us e-mail via the contact
form found on this website. Alternatively you could call us on our telephone
number or send us a letter to our business address with the details of your
Information We Collect Automatically
We also collect some information automatically
Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site–in other words, who did what, when and to what thing on a site (e.g., removed from [group] at [time/date]). We also collect information about what happens when you use our Services (e.g., page views, support document searches at en.support.wordpress.com, button clicks) along with information about your device (e.g., mobile screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
Information We Collect from Other Sources
We may also get information about you from other sources. For example, if you create or log into your www.learnzonemedia.co.uk account through another service (like Google) or if you connect your website or account to a social media service (like Twitter), we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
We may also get information from third party services about individuals who are not yet our users, which we will not use this information.
How We Use Information
We use information about you as mentioned above and as follows:
We do not sell, share or otherwise distribute our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information or exam providers in order to register you for an exam), those that help us understand and enhance our Services (like analytics providers) and distribution companies we may use to send purchases to you. We require vendors to agree to privacy commitments in order to share information with them.
As Required by Law: We may disclose information about you in response to a subpoena, court order, or other governmental request.
We work very hard to protect information about you against unauthorized access, use, alteration, or destruction.
Your choices and options
You have several choices available when it comes to information about you:
Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid courses–may not be accessible.
Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Go to your account settings to view, amend and delete your personal information.
For any other data requests use our contact form and our data protection officer will acknowledge receipt and advise you when you might expect a response from us. We will process your request in accordance with data protection guidelines and as quickly as we are able to do so.